Website privacy and cookies policies
This website complies with and is registered under the Data Protection Act 1998 in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal data. Our staff maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services related to your enquiry. Any personal details that we use to provide or promote our products and services to you (e.g. name, address, email address, telephone number, or any details of the services you have purchased or about which you have enquired) will not be passed to any third party organisation for marketing purposes without your permission and will not be used by us for any purpose other than that which you requested.
Our Privacy Policies
Last updated: 25/03/2022
This privacy notice explains in detail, the types of personal data we may collect about you when you interact with us. It also explains how we’ll store and handle that data, and keep it safe.
When do we collect your personal data
We collect your personal data when you complete the contact form on our website.
What personal data do we collect
When you complete our contact form we collect: Your name, Your email address, Your phone number (if you include it) and the enquiry you send us.
How and why we collect your personal data
We collect the data referenced above to enable to respond to you in relation to your contact enquiry. All of this data is transmitted via website forms and delivered to us via email with a backup stored securely on our website system.
How we protect and store your personal data
We know how much data security matters to our website users. With this in mind we will treat your personal data with the utmost care and take all appropriate steps to protect it. We secure access to all areas of our website using ‘https’ technology. Access to your personal data is only available to members of the team and not available via any public means We regularly monitor our system for possible vulnerabilities and attacks to safeguard your data.
How long we keep your personal data
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected. At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
Who we share your personal data with
We do not and will never share your personal data with anyone.
How to contact us to remove your personal data
Should you wish to have your personal data removed from our systems, please contact us via the contact form here.
Our procedures following a personal data breach
In the result of any form of personal data breach – we will notify you within 72 hours of becoming aware of such a breach, mentioning how we plan to address the breach and advise what data has been breached and suggest a suitable means to react. Any data breaches will be documented.
Our Cookies Policies
Last updated: 20/04/2016
By using the this website you are consenting to our use of the cookies outlined below. We are not responsible for the use or data collected in any cookies set by third parties. Details of how to control and delete cookies are listed below.
First party cookies
Anonymous analytics cookies – [Google Analytics] (“_ga”, “_ga_76635817” and “_gid”)
Google Analytics is a system used by many websites to record anonymous information about who visits a website. We have the Google Analytics IP Anonymization function switched on as standard to mask IP addresses, you can read more about this here > https://support.google.com/analytics/answer/2763052?hl=en and here https://support.google.com/analytics/answer/6004245. We have the Google Analytics data retention setting set to 26 months. More information relating to Google Analytics and personal data can be found here – https://privacy.google.com/businesses/. Lastly, we don’t use Google Analytics Identifiers or User IDs to track users.
PHPSESSID cookie (“PHPSESSID”)
This is a session ID cookie which is stored to allow the CMS system which renders each page in this website, know which pages it has rendered during your browsing session. It stores a random number ID which has nothing to do with you or your browsing behaviour.
This website is not responsible for the use or data collected in any cookies set by third parties.
Controlling or deleting cookies
All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these settings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
Please remember that if you delete or restrict cookies from this website you may not be able to experience the full benefit of some of the features and services this website has to offer.